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| How to Search |
| Use the search box at the top of each page to do a keyword
search of our online catalog. Enter your criteria and click on
the Search button. When your results are displayed, you may then
click on the title of each product to get a slightly longer description of it. You
may also use the Advanced Search link at the top of each page to do more
advanced searches, including searching by title, series, age group, author, and
price range. |
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| Shopping Process |
The shopping process begins on the home page which provides you with several ways to get started shopping.
The top of the page provides links to various information pages on the site. Below the links is the shopping
cart bar. This bar lists the number of books you have selected at full price and the total of those books.
It has houses a search window that lets you search the catalog and a link to the advanced search described below.
Along the left side are links to search results based on specific categories or age groups. This left bar is
used throughout most of the shopping site as an easy way to start looking at our different books. In the
center section is a preview of some new titles and also our top sellers. Click on one for a description or
follow the link to the entire list. The right side lists our specials and some information about what you
need to do to take advantage of them.
The first thing you need to do is select the books that you want to order. Begin by searching or using a link
to generate a results listing. Then you can order the book that you want by clicking on the button "Add To Cart" or
by following the link to a detailed description of the book and ordering from that page. Clicking on the Add button
takes you to the shopping cart page where your selection is added to your cart and you are given the option to make changes to
the selections you have made. The Shopping Cart also lets you know how many Customer Specials and Free Books that you have
earned. To order a Customer Special or Free Book, click on that button and make your selection. Now you can continue
shopping or choose to checkout if you have selected all the books you want.
When you choose to checkout, your order is validated and you are informed of any problems with your selections. If
no problems exist, then you are prompted for your shipping information. Otherwise, you must correct the problem before you
can continue. Fill out the form and click on the
button "Continue to step 2". Now you are shown the items that you ordered and select your delivery method.
Select one of the four methods and click the button "Continue to Step 3". Step 3 confirms everything that you have
ordered and lists the total cost along with the shipping and tax. All that you have left to do is enter your payment
information and click on the button "Create Order". If your credit card is approved, then your order is created and you
are shown an invoice that you can print if you like. You will be sent a UPS tracking number and invoice after your
order is shipped.
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| Credit Cards Accepted |
| We accept Master Card, Visa, Discover
and debit cards online. If you
wish to place an order using cash or check, you may contact your consultant
directly. |
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| Shipping Charges |
| Shipping charges are based on a
percent of the total retail of the order. Orders are shipped Monday through Friday (except holidays) between 8:00 AM and 5:00 PM central standard time.
Orders are processed and shipped within 48 business hours with many orders completed in only a couple of business hours.
A shipping confirmation will be sent on the evening that your order was
shipped and contain a copy of your invoice and the UPS tracking number. |
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| Continental United States |
Standard delivery
Next day delivery
2nd day delivery
3rd day delivery |
8% of retail, $5.00 minimum
35% or minimum $35
30% or minimum $30
20% or minimum $20 |
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| Alaska, Hawaii, and Overseas military addresses |
| First Class Mail |
12% of retail, $5.00 minimum |
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| Tracking Packages |
| You can track your package once it has been shipped.
There is a tracking option on the Customer Support page that links to
the UPS site. You need to enter either the PO number that you
received when you placed your order or the order number that you received
in your shipping confirmation email. |
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| Returns Policy |
| We accept exchanges
or refunds for up to 30 days after your purchase. After the 30 days has expired, we only
accept merchandise for ½ price replacement. |
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| ½ Price Replacement Policy: |
| Customers may return damaged or
defective product to us, and we will replace it for ½ price plus a $5.00
handling fee. This also covers product that has been damaged during use. |
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| Privacy Policy |
| Your privacy is important to us. To better protect your privacy, we provide this notice
explaining our online information practices and the choices you can make
about the way your information is collected and used. Educational
Development Corporation, parent of Usborne Books & More, is the sole
owner of the information collected on this site. We will not sell, share,
or rent this information to others in ways different from what is
disclosed in this statement. Click here for our complete privacy statement, UBAM Privacy Policy. |
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Links